Becoming the proud owner of a new home should be an enjoyable and exciting process, right from the moment you place your reservation. We fully understand that this can only happen if the service we provide is equal in quality to the home you are buying. As an owner of a new home, or a home which is under construction, we know there will be times when you have questions and providing the answers honestly and quickly is an important part of our service.

We have appointed After Build, a company specialising in customer services for new homes once they have been handed over to new owners. After Build operate an impressive customer charter and report back to us on a weekly basis so that we can ensure you are receiving a level of service which is in line with our own high standards.